Shipping policy

SHIPPING INFO
All items will be shipped via Canada post - orders will be processed within 3-5 business days of placing your order. You will be sent an email notification when your order gets shipped out. We do not ship out orders on the weekend.

We do our best to source shipping and packing materials that are environmentally friendly, and reuse materials where possible. So, if you get a box with kind of random packing materials, that’s why. Please consider reusing and recycling any packing materials. Every little bit helps.

>>PLEASE NOTE: customers pay for any custom charges, duties or taxes charged to them by their country<<

WE WILL NOT MARK ITEMS AS "GIFTS" AND WE PUT THE TRUE VALUE OF THE ITEM SO THAT IF YOUR ITEM IS LOST WE CAN REFUND YOU THE FULL VALUE 

PLEASE NOTE - once we send out the order it is in the hands of the post office - please contact Canada Post with your tracking number to get more info on the location of your package (items that are sent with no tracking and no insurance, the post office cannot check its whereabouts because it has no tracking) you can also track your package at the Canada Post website www.canadapost.ca
or call 1-866-607-6301