Index

FAQ

Questions are organized by topic.

Virtual Courses

When does my class start?

If your class has a live component, the specific date and time will be on the course info page, as well as in the course dashboard. Check your inbox for full details, and be sure to confirm the time zone!

On-Demand virtual workshops start as soon as you join! They are self-paced, instant access classes, so all you have to do is sign up, and you’ll get all the info on how to access the course delivered right to your inbox within about 15 min.

How do I access my course?

Once you register for the workshop or course, you’ll get an email from Naomi's School with all the info on how to access the course. This is generally delivered right to your inbox within about 15 min of purchase. Sometimes this email goes to spam, so check there if you don't see it. Be sure to save this info in your browser for easy future access.

Note: if you've taken past workshops with me, any new courses you purchase will get added to your existing account.

Can't find your login info? Please email me directly and I'll get you sorted!

How long do I have access to my course?

You’ll have access to pottery technique courses for 90 days and professional development courses for 6 months, from the date of purchase. You can watch the course as much as you like during that time, and on any devices you own.

Want longer access to workshops? Check out my new monthly Pottery Membership for ongoing access!

What kinds of tools do I need to take the workshop?

You should be able to make everything I demonstrate using the basic pottery tools you already have on hand. So as long as you have some clay, and your standard pottery tools (wire cutter, knife, sponge, rolling-pin, and a board to work on), you’ll be good to go. One thing you will need access to is a kiln to fire your finished work. If you want to know more about the tools I use most in my work, check out this video.

How can I get longer access to my course?

Great question! For longer access to certain Pottery Technique workshops (and great monthly perks!) check out my new monthly Pottery Membership for ongoing access!

Otherwise, you’ll have access to pottery technique courses for 90 days and professional development courses for 6 months, from the date of purchase. You can watch the course as much as you like during that time, and on any devices you own.

Makers' Spark Membership

Who is the Makers' Spark membership for?

The Makers’ Spark pottery membership is for folks who are looking for inspiration and support in their ceramic journey. It’s also for people who want to connect with other makers and learn new techniques and tips from a bad-ass professional potter, artist and creative entrepreneur (that’d be me, Naomi 🤓)

What are the perks of being a member?

As a Makers’ Spark member, you get access to the existing library of workshops ($250+ value!), a new workshop every month, and a live monthly Q&A session. All for less than the price of a regular workshop!

How does the membership work?

All workshops will be available in Naomi’s School on the learning platform Thinkific. When you sign-up, an account will be created for you so you have immediate access to the workshop library, and all future workshops. Plus, you’ll get access to a monthly private membership Q&A session where you can ask all your questions! If you've taken past workshops with me, the membership will simply get added to your existing account (provided you sign up with the same email address).

How does the community work?

Currently, the community aspect of this membership will live in the existing Naomi’s Clay Workshop Group on Facebook. Members will be encouraged to join this private forum, and share images and questions using a membership-specific hashtag. This hashtag will be given priority in the group for answering questions, and work may also be featured in future newsletters.

How long do I have access to the membership workshops?

You have access to the membership workshops as long as you are a member in good standing.* This includes all future workshops that may be taught as part of the membership experience. As the membership grows, you'll get access to all the new content for the same low price you join at today. Pretty great eh?

What if I can’t make the live workshop or Q&A time?

Don’t worry! All Q&A sessions and workshops will be recorded and you’ll have access to them for as long as you remain a member. Plus, you will be able to submit questions in advance in case you can’t make the live session.

When can I join?

The membership is currently closed to new folks, but you can get your name on the waitlist to be the first to know when doors re-open. Pro tip: waitlist folks get access to early bonuses, so it’s worth signing up.

How do I update my payment info or cancel?

Log into your customer portal to make changes to your membership subscription. The link to your customer portal was sent in an initial email when you signed up for Makers' Spark (note: this is a link via my web store, and not from Thinkific). If you can't find that email, just send an email to learn@naomiclement.com and we will re-send it to you.

My Making Process

Details about my methods and materials are outlined under each heading. Don't forget my CONE 6 clear glaze recipe!

CLAY

I use Standard Ceramics 266 stoneware. It is a nice, plastic clay to work with, and fires to a lovely chocolate brown colour. This clay is a bit temperamental in terms of firing and glazes, so it is not one I recommend for beginners, or those who do not have control over their own firings.

HOW IT'S MADE

All of my work is hand-built from textured slabs of clay. Slabs are created using a slab roller, and then textured with bisque stamps I made, and various other texture tools. For some of the forms such as cups and mugs, I use templates I have created. Other forms such as bowls and plates, are created using bisque molds that I made myself.

Want to learn my step-by-step process? Check out my full line-up of Pottery Technique Workshops!

DECORATING

All of my work is decorated at the leather hard stage using a combination of coloured Amaco Velvet underglazes and white slip. Decorative elements in my work are derived from newspaper cut-outs that act as both a stamp and a resist when decorating. These cut-outs are generated from text from old family correspondence and ephemera. Letters are digitally scanned, enlarged, and then laser cut into newsprint.

Want to learn my signature Layered Surfaces techniques? Check out my on-demand workshop!

GLAZING & FIRING

Once the work is bisque fired, it is then glazed on the outside with a clear glaze that I mix myself.

All of my work is fired twice in an electric kiln. I bisque fire to ^04, and glaze fire to ^5.

Learn all my glazing techniques in my popular Glazing & Finishing Details workshop!

Mentorship Enquiries

How can I work with you?

There are lots of different ways to work with me! I teach virtual workshops covering a range of Pottery Techniques.

But if you're specifically looking to work 1:1 with me, I teach a 5-month, in-depth mentorship program. I offer this program once a year, and it is by application only. You can learn more about that here.

I also have a limited number of 1:1 coaching sessions available here.

What's the best way to develop my own "style"?

The reality is that this is something that takes time to develop. It's a combination of following your interests and instincts, and learning how to really look at, and critique your own work.

I offer two programs that help jump-start this process:

Finding Focus

Finding Your Voice Mentorship Program

Shipping & Returns

All pottery will be shipped via Canada post - orders will be processed within 3-5 business days of placing your order.

Do you take returns or exchange?

Pottery: All pots are final sale. Though if something breaks in transit, we will of course replace it. You'll just need to provide photos of the pot and its packaging.

Virtual Courses & Workshops: Due to the digital nature of these product (most of which you could watch entirely in just a couple of hours), we don’t offer refunds.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Are there duty charges on shipping?

Customers pay for any custom charges, duties or taxes charged to them by their home country.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Get in touch

Have questions or a general enquiry?